In recognition of the growing importance of “Service in the field” Rittal has enhanced its’ service capability with the launch of a new dedicated website.
Offering customers the ability to access essential information quickly and easily, the new web site enables clients to learn more about Rittal’s flexible service agreements and to request an engineer, ensuring reduced response times.
Containing a comprehensive library of manuals, allowing quick and easy access to hundreds of documents, the new website also features a spare parts selector to help clients and panel builders identify the correct spares and be confident quality products are used.
Underlining Rittal’s commitment to work in partnership with customers, the new website will provide a means to achieve a fast response in case of breakdown and reduce unnecessary downtime cost.
“We hope that anyone using Rittal’s International Service website will find that Rittal offers service expertise unparalleled in the industry” said Nick Turner, Rittal’s Service Manager.
Rittal enclosures for industry and data centres http://www.rittal.co.uk