As proud members of The Institute of Customer Service (ICS) and following high scores from both customers and staff for customer service delivery and customer centric attitudes, Rittal will undertake a further audit in an effort to achieve the “Service Mark Award”.

From the 15th – 17th of May, as part of the assessment process, ICS will conduct Rittal’s first internal audit where randomly selected members of staff will be involved in answering a range of customer focused questions. Excellent customer service is extremely important to Rittal and we are looking forward to the week ahead.

If you would like any other information regarding Rittal customer service, please contact Steve Mitchell – smitchell@rittal.co.uk who will be happy to help