Expert Servicing, Direct from the Manufacturer

The servicing and maintenance of enclosure climate control units is an area that is often overlooked in manufacturing.  However, regular servicing has been shown to significantly reduce unit failures and thus prevent production downtime.

Rittal After Sales Service offers tailor-made, fast response, service packages, direct from the manufacturer, worldwide, and around the clock.  


Production downtime is always expensive but it is particularly annoying when it’s preventable – for example, when a cooling unit fails because it needs servicing, thereby bringing everything to a standstill.

Regular maintenance of cooling units is important, especially for critical environmental conditions. Ambient air containing oil or dust can easily result in dirty filter mats; this results in reduced air throughput in the external circuit and decreased cooling output. If this causes a steep rise in temperature inside the enclosure then failure is simply a matter of time.

And yet, in practically all cases, maintenance costs are significantly lower than those resulting from a system failure.

If the servicing cannot be managed by the company’s own employees, Rittal offers customised solutions with its After Sales Service packages.

Customers who sign up will be serviced by a single local engineering company, with the backing of the manufacturer’s expertise.

“With Rittal After Sales Service, we are using central contacts, our own engineers and local presence to provide an expert service with short response times,” says Karl Lycett, Rittal’s Product Manager for Climate.

He adds: “Support is provided by  our own service engineers and selected authorised regional service partners with a high level of expertise on Rittal products.”

From Service Checks to Service Contracts

Customers can agree a one-off service or an individual service contract and the contract package can be tailored to meet any customer requirements, including: availability, response times, service intervals and spare parts stocking.

Quick response times

If, in spite of regular servicing, a fault does occur, those signed up to the Service will benefit from the short response times from Rittal’s network of highly-trained service engineers across the UK and internationally, with over 1,000 service engineers in 150 locations worldwide guarantee very fast service.

If required, a contract can be agreed to ensure a service engineer can be on-site within four hours – 24 hours a day, 365 days a year.

Find out more about Rittal After Sales Service at the following link: Further information at and or on twitter @rittal_ltd.      


Rittal takes to the stage at #DCW18


IT flexibility, corporate agility and reducing operational costs are just some of the key themes critical to business success that Rittal will be tackling at Data Centre World 2018. Advanced IT infrastructures and streamlined processes help drive business competitiveness, but the speed of global innovation continues to get faster, which means a smarter approach is required to compete successfully.

This is where modular resources come into their own and is one reason why they are increasingly the go-to solution for IT professionals looking to develop their data centres across a range of industries

This is why solutions such as the DCiB – Data Centre In A Box and RiMatrix modular system will be taking centre stage on the company’s stand no.D510 at the show.

Call along to see us to find out how Rittal’s innovative solutions for the IT environment ensure reliability, availability and optimum cost-efficiency for server/network technology and data centre construction.

Fast, Simple, Effective: Rittal Edge Data Centre for innovative IoT solutions

Companies that employ machine-to-machine communication to streamline manufacturing require real-time capabilities.

IT resources deployed in close geographical proximity ensure that latency is low, and data readily available. 

The Rittal Edge Data Centre provides an effective answer to this need. It is a turn-key, pre-configured solution based on standardised infrastructure. It can be implemented rapidly and cost-efficiently – paving the way for Industry 4.0 applications.

The sensors and actuators deployed in smart production systems continuously relay information on the status of processes and infrastructure. This forms the basis for innovative services – such as alerts, predictive maintenance, and machine self-optimisation – delivered by the company’s IT department in real time.  To make this possible, and to rapidly respond to events and anomalies, low latency between production and IT infrastructure is critical.

Fast, simple, effective

A remote cloud data centre is unable to support these scenarios. The solution is edge computing, i.e. computing resources at the perimeter of a given network. With this in mind, Rittal has introduced a new edge data centre: an end-to-end product with standardised, preconfigured IT infrastructure.

The Rittal Edge Data Centre comprises two Rittal TS IT racks, plus corresponding modules for climate control, power distribution, UPS, fire suppression, monitoring and secure access. These units are available in various output classes, and can be easily combined for rapid deployment. Moreover, to safeguard critical components from heat, dust and dirt in industrial environments, the Rittal Edge Data Center can be implemented in a self-contained high-availability room.

As Clive Partridge, Rittal’s Technical Manager for IT Infrastructure, observes: “The Edge Data Center allows organisations to quickly and simply establish IT environments equipped for the challenges of what’s been termed “the fourth industrial revolution”.  Combined with the as-a-service offering that we jointly provide with iNNOVO Cloud, the Rittal Edge Data Center is a complete, one-stop solution for enterprises of all sizes.”

They are then free to focus on their core tasks while harnessing the benefits of the Internet of Things (IoT) for their business. Hand-in-hand with its IT-as-a-service (ITaaS) platform provider iNNOVO Cloud, Rittal also offers private-cloud data centres in shipping containers, plus ITaaS. The containers are fully equipped with all key active components, such as servers, network connectivity and storage for immediate use.

Rittal Edge Data Centre-2

The Rittal Edge Data Center can be extended two racks at a time. Moreover, the modular approach provides customers with diverse options, allowing it to accommodate a variety of scenarios – for example, installation in an IT security room, or in a container, to be located wherever it is required.

Further information at and or on twitter @rittal_ltd.     

The Rittal Edge Data Center will be on show along with other solutions from Rittal – The System, at Data Centre World (Excel, London, 21-22 March 2018) on Stand D510.

Rittal IoT Interface – Technology & Smart Factories

Industry 4.0 scenarios such as Predictive Maintenance are based on the provision of data and networked communication. For this to happen, IoT-compatible devices equipped with the necessary communication options are required. With its new IoT interface, Rittal is now laying the foundation for the optimal integration of cooling units and chillers in Industry 4.0 applications. This makes continuous communication from the sensor to the cloud possible, as well as connection to super ordinate monitoring or energy management systems.

Watch here —–> IOT YouTube video


For more information please contact us and we will be happy to help!

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T – 01709 704105

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Trends in Data Centres in 2018: What Matters to IT Managers

By Clive Partridge, Product Manager IT Infrastructure, Rittal

Digital transformation is in full swing, to the extent that at least half global value creation could be digitized by 2021, according to a forecast from IDC market researchers.

Faced with high electricity costs, it is becoming increasingly important for companies to modernize the IT landscape and make their data centre operations more efficient.

The following review of managed cloud services, edge computing and direct current in the data centre, analyses which are the most suitable technologies to make ongoing operations both cost-effective and future-proof.

Details of these, and other inspirational ideas, will be available on the Rittal stand at Data Centre World 2018 (details at the end).

Rittal Edge Data Centre-2

The Multi-Cloud Trend

Hybrid multi-cloud environments will dominate future IT agenda. According to IDC, more than 90 percent of companies could be using multi-cloud platforms by 2021.

There are many reasons why. For one thing, there is no one-stop cloud provider that can meet all the requirements; complete cloud stacks always come from multiple providers. Moreover, performance, latencies, compliance and risk management often have to be implemented individually, sometimes with different cloud providers.

Typical cloud services include infrastructure services (IaaS), applications (SaaS), and development platforms (PaaS).  Those who believe the sector is becoming too complex can rely on external providers to deliver managed cloud services.  Cloud systems in data centres can be operated in a completely fail-safe way and maintained by an IT service provider, while users can easily access its resources via their web browser or a desktop application. To support this shift in service provision, Rittal and its partners will increasingly be offering turnkey data centres including cloud platforms and managed services for fail-safe infrastructures.

Trend Towards Edge Computing

In future, as well as expanding central data centres, many companies will be focusing more intensively on establishing decentralized IT capacities. The driving forces are, in part, modern Industry 4.0 (IoT) applications.  Automated production facilities mean a large amount of sensor data has to be processed on site, in real time; data transfer to a central data centre would delay real-time processing and overload networks and legacy systems.

And that’s not all.  Many other Internet of Things (IoT) scenarios also need extra ‘edge’ data centres. These include networked households and smart homes, wearable fitness trackers and smart watches, as well as networked cars and IT infrastructures in smart cities. By 2019, 40 percent of IoT data could be processed and analysed by edge IT systems, the IDC analysts say.

The new 5G mobile standard will also drastically increase the volume of data needing processing. At data transfer rates as fast as 10 GBit per second, for example, a movie can be transmitted in HD resolution in just a few seconds. Those wanting to run IoT infrastructures as part of fast 5G networks should make sure that the required server performance is provided at an early stage so that applications can use the full network capacity. Edge data centres can be used for this purpose. They enable the rapid and decentralized establishment of IT infrastructures to supply remote production sites or smart cities quickly with more computing power on a selective basis.

But what makes an edge data centre stand out? They are turnkey IT solutions, which are modular and scalable, either as racks, or complete, within containers and they are suitable for companies of all sizes.  The components for cooling, power supply, monitoring and security are pre-installed and coordinated with each other; so an edge data centre can be created very quickly.

Higher Energy Efficiency with DC racks

That being said, central and homogenous, hyper-scale data centres are still going to be needed.

Hype-scale infrastructure is laid out for horizontal scalability to provide the highest levels of performance throughput, as well as the redundancy necessary for fault tolerance and high levels of availability.

Operators, of course, have to optimize the running costs of their centres. DC racks are one solution, improving energy efficiency.  But two new IT rack standards have become established on the market in the shape of the OCP (Open Compute Project) and the Open19. Inside the IT rack only one central power pack supplies the active IT components with DC power. This reduces the energy costs of each rack by about five percent. Certainly worthy of consideration.

IT Cooling Concept Trends

Alternative energy and cooling concepts will further reduce operating costs.

Electricity from renewable energy sources, with air or seawater cooling, is one example, as used by the Lefdal Mine Data Centre in Norway. This is a data centre built in a former mine. It is cooled with seawater and utilises electricity generated by from renewable sources. Companies can procure cloud services directly or operate their own private cloud systems.

Energy recovery is another IT cooling concept for higher efficiency. This uses the waste heat generated in the data centre for building climate control purposes, in order to heat hot water. The technology itself is not new, but the aim is to develop a long-term strategy that exceeds the usual ROI calculation of three to five years.

Further inspiration, as well as a range of IT solutions from Rittal – The System, will be on show at Data Centre World (Excel, London, 21-22 March 2018) on Stand D510.

For more information, go to, and, or on twitter @rittal_ltd.